Scope: Affects 'Classic Version' vSpace 6.6.9.1. Summary: We have received reports in the past, regarding aged deployments that suddenly stopped working and the sessions will no longer login. Solution: The easiest and most practical first step of troubleshooting, would be to reboot your server.

In case that does not work, we suggest to run the executable described below in order to restore vSpace to its original integrity. By running this file, you should not experience any changes in configuration or settings. • Download the file attached to this article (attached: NComputing_Fix4020.zip). • Move this file to the server(s) in question, and unzip the EXE file contained within. • Launch the NComputing_Fix4020.exe by double-clicking the file. You may see, or not, a command prompt window opening and closing briefly.

(Ubuntu 10.04.3 32-bit and 64- bit) N/A N/A vSpace Management Center Windows Server 2008 R2 SP1 3.3.1 (firmware 1.7) N/A 3.3.1 (firmware 2.1) N/A N/A 3.3.1 (firmware 1.5.1) N/A 1 Windows Server and appropriate client access licenses are required for multiuser environments using NComputing products.

The fix has been applied at this point. • Once the process is complete, reboot the server. • Verify that the server has been restored to full functionality by connecting one or more devices.

Thanks for All, I've found a few answers of the End User License Agreement on the vSpace software; c. Microsoft Windows Licenses.

You are licensed by NComputing to use the vSpace Software under the terms of the EULA. You must also acquire the appropriate number of Windows Server licenses and Client Access Licenses for each device or user accessing Windows Server software.

You cannot use the vSpace Software with Windows Client software (i.e., Windows Vista, Windows 7) unless a single user and no other user accesses the same Windows Client software at any one time, or you are authorized to do so under an applicable license from Microsoft or as expressly set forth below (see “Microsoft Windows Server to Windows XP License Rights”). In all cases, your rights and obligations with respect to the use of vSpace Software with Windows Server software and Windows Client software are defined by both the NComputing vSpace Software EULA and the applicable Microsoft Software License Agreement or EULA. Thanks for the help:-).